# WordPress maintenance plan comparison
Website:
Business contact:
Provider:
Plan date:

## Essential workflows
Main visitor action:
Important forms and notification destinations:
Booking, payment, CRM or other connected systems:
Editing tasks:
Responsible people:

## Updates
Components covered:
Update review process:
Preparation and backup:
Post-update tests:
Recovery responsibility:
Urgent update process:

## Backups
Files covered:
Database covered:
Excluded external systems:
Frequency:
Retention:
Storage location and access:
Last successful restore test:
Where recovery is tested:
Acceptable recent-data loss to discuss:

## Checks and monitoring
Availability monitoring:
Form delivery tests:
Integration tests:
Mobile task tests:
Alert recipient:
Review responsibility:
Support hours:

## Scope and cost
Onboarding assessment:
Recurring care fee:
Third-party renewals:
Content-edit allowance:
Excluded development:
Separately billed work:
Account ownership:
Reporting:
Plan cancellation and handover:

## Incident response
Reporting channel:
Expected acknowledgement:
Escalation contact:
Recovery authorisation:
Recovery costs:
Customer-facing communication:
Open questions: