# Hotel booking requirements
Property:
Responsible reservation contact:
Room types and occupancy:
Where availability is maintained:
Where rates and booking rules are maintained:
Current booking sources:
Current PMS / channel manager / reservation software:

## Guest promise
Will the website collect requests or confirm reservations?
What exactly confirms a booking?
Standard-room and special-request paths:
Alternative contact route:

## Proposed setup
Provider and plan:
Button / embed / custom integration:
Inventory update source:
Payment-step requirements:
Guest confirmation:
Staff notifications:
Recurring provider costs:
Integration and setup costs:
Training and support:

## Test cases
Valid enquiry delivered:
Unavailable dates:
Room names and occupancy:
Mobile reservation journey:
Confirmation message:
Interrupted or failed payment in provider test mode:
Staff escalation:
Responsible person after launch: